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The Jenner Practice

201 Stanstead Road
Forest Hill
SE23 1HU
Telephone: 020 3049 2960
Fax: 020 3049 2961


The Jenner Practice

Welcome to The Jenner Practice. Our team aims to provide healthcare with courtesy, care and efficiency, referring you, where necessary, to colleagues in the primary health care team or hospital sector. We also encourage the role you can play in maintaining a good state of health by looking after yourself, by eating and drinking sensibly, taking regular exercise, and stopping smoking if you do smoke.

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Using Vision Online Services (VOS) at The Jenner Practice, you can now book your appointments online and order repeat prescriptions all from the comfort of your own home.

To start using our Vision Online Services so that you can book your appointments online, please follow our simple
4 STEP guide (how to sign up?) which talks you through the process step-by-step.  It's very simple, but if you have any problems, please see our troubleshooting guide or contact us using our secure Online Form.

   How To Sign Up?       Register        Troubleshooting     Patient Testimonials    Log In   


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Practice Alert - Appointment System Changes

As from Monday the 5th May 2014 we will be introducing some changes to our appointment system. These changes are based on the results of the 2013-2014  patient survey and action plan, as agreed with the Practice, Patient Group and Virtual Patient Group members.

We are aiming to improve the availability of appointments by piloting a walk-in clinic and releasing routine appointments on a daily basis.  Appointments will be divided into:

On the day appointments - there will be a limited number of these appointments available each day which can be face-to-face or a telephone consultation whichever you prefer.

Two walk in clinics each week - these clinics are for a quick five minute appointment only, not an on-going problem. The clinics will start at 9.30am on Monday and Friday and there will be 22 appointments available. Please be aware that the doctor will only be able to deal with one problem during your consultation.

Routine appointments - these can be booked as face-to-face or a telephone consultations, whichever you prefer. They will be available for up to one month in advance.

Urgent care and Home Visits - these will be dealt with by our Duty doctor

We will also be offering appointments dedicated to dealing with chronic and complex care needs e.g. heart disease, asthma, diabetes etc.

As this is a trial we may need to make changes along the way so please bear with us while we establish this service.

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